This site may earn affiliate commissions from the links on this folio. Terms of use.

Microsoft'due south July 29 deadline is almost here, as is the end of the Windows ten gratis upgrade period, but the visitor's legal woes may be just beginning. Three Florida men sued the company last Friday, alleging that its Windows x upgrade notifications and offers institute unsolicited electronic advertisements as well every bit violating FTC law on deceptive and unfair business practices. The other adapt, filed in Haifa, Israel, alleges that Microsoft installed Windows 10 on users' computers without their consent.

Microsoft has denied whatsoever wrongdoing and writes: "[West]e believe the plaintiffs' claims are without merit and we are confident nosotros'll be successful in court." Microsoft as well claims that upgrading to Windows 10 is a choice, not a requirement — though they've frankly blurred the line between those 2 states extensively over the past 12 months. Last calendar month, a woman won a $10,000 judgment confronting the company in small claims court.

When is a requirement not a requirement?

The problem with Microsoft's claims that its upgrade to Microsoft 10 was an "offer" is that an offer is something you typically choose whether or not to accept. Microsoft has been offering Windows 10 repeatedly and aggressively for months. Unless y'all installed third-party applications and took action to specifically alter your update policies, Windows 10 automatically downloaded itself on to your system and pushed users to take advantage of information technology at every opportunity. Last spring, Microsoft inverse the company's upgrade notification so that the behavior that used to dismiss the upgrade prompt instead no longer functioned. Based on what we heard from readers, at to the lowest degree some people were inadvertently upgraded to Windows 10 at this point, despite having repeatedly refused the upgrade for the by nine months. Microsoft hasn't been able to help itself, and pushed a number of last-ditch "upgrades" designed to ramp up the abrasive gene and once once more strength people to choose to decline the offer.

GWX-New

This was the GWX.exe screen that got the company attacked for malware-like behavior.

We don't pretend to know how the courts will consider this question, but there seems an important stardom to exist made. Microsoft did non but "offer" Windows 10. It transformed its Windows ten upgrade into a mallet that consumers had to proceed dodging over and once more. Information technology integrated further prompts and warnings into its web browsers and only rolled back the nagware change when the Internet, fed up with 10 months of escalation, began calling it malware.

Millions of people undoubtedly chose to upgrade to Windows 10 and have enjoyed their feel with the operating system, but Microsoft didn't play this anything like fair. It repeatedly fabricated changes to its own applications that increased their annoyance factors and attempted to end-run around stated users' previously stated preferences in a 12-month war that'south remarkable for its sheer hubris. It takes a truly exceptional visitor to plow a free giveaway of a $120 product into a disaster — but Microsoft has well and truly risen to the occasion.